Product pages will state whether the item is a standard item by having 'Standard Item' or 'Free Shipping' displayed below the add to cart button, a bulky item by displaying 'Bulky Item', or an in-store only item by displaying 'In-store Only Item, contact us for help'.
Orders over $60 total
FREE for standard items only
$6 for standard items only
Orders under $60 total
$9.99 for standard items only
$13.99 for standard items only
Orders containing bulky items
$19.99 flat rate
Custom shipping cost required
Orders containing oversized items
Custom shipping cost required. Select one of the ‘In-store pickup’ shipping options at checkout and place the order, then we will contact you for a shipping cost shortly after. The minimum cost is $19.99 and sometimes that’s all it will cost you, other times it can be more expensive so we need to work out a happy medium. If the calculated shipping cost is too high and you’re not happy with it, we can fully refund your order instantly.
NOTE: Sometimes we have to split your order and send multiple parcels, if this happens we will let you know and send through a tracking number for each parcel. When multiple parcels are sent we cannot guarantee that they will arrive at the same time.
Orders placed before 9:30am that contain standard items only will be sent the same day if all items are in stock.
Orders containing bulky or oversized items are sent with a courier and picked up from our store one business day after we process them.
For orders with missing items, we may be able to transfer them from our second store location which can take between 1-3 days. If this happens with your order, we will contact you asap to let you know of the delay.
We do not send items on weekends or public holidays, an exception being the weeks leading up to Christmas. Thus, items ordered on Friday after 9:30am will be sent Monday.
Standard shipping - 1-6 business days
Express shipping - 1-4 business days
Bulky/oversized item standard shipping - 2-10 business days
NOTE: Delivery times may vary depending on your location, availability of items in your order, or during peak order periods.
Available up to 3 days after receiving your order provided that all products are unused and they're still in their original condition and packaging.