Terms & Conditions

Introduction

By visiting, viewing or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement.

This Agreement outlines the trading Terms and Conditions bound to all Fergo’s Tackle World transactions incorporating but not limited to online, fax, phone and email ordering. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website.

The words we, us, our, Fergo’s mean Fergo’s Tackle World Pty Ltd of 3D/145 King Street, Warrawong NSW 2502. The words you and your refer to registered users, customers, resellers, associates, suppliers or general public visitors to our Web Site.

We may amend this Agreement at any time in our discretion by posting the amended terms on our Site. Any amendments to this document will be posted in the online News facility and welcome page. Except as stated below, all amended terms shall automatically be effective immediately after they are posted in the online News facility. This Agreement may not be otherwise amended except through a written request from you (signed) and agreed by us (signed). All trading Terms and Conditions are outlined in the following sections:

• GOVERNING LAW
• INTENDED USE
• DISCLAIMER AND LIMITATION OF LIABILITY
• METHODS OF ORDERING
• PRICING
• ORDER PROCESS
• METHODS OF PAYMENT
• SHIPPING & DELIVERY
• RETURNS
• PRICE MATCH POLICY
• SECURITY
• DISCOUNT CODES

Governing Law

The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the applicable State Government of the user purchasing the goods.

Intended Use

All material including but not limited to text, images, multimedia, advertisements and downloadable content is published by us and made available to worldwide audiences. If you access this website outside of Australia, you do so at your our risk and you must comply with the rules and regulations enforced by your respective jurisdiction.

You agree differing terms and conditions exist between local (Australian) and international customers.

The general public of all ages may view all publicly available material and only copy it for personal use. You may only use material for commercial purposes when you have prior written consent from Fergo’s Tackle World.

Registered users may be but not limited to general public, employees or representatives of companies, associations, governments or any other corporate entity.

Disclaimer And Limitation Of Liability

All material on our website are provided to you "as is" and "as available". We do not warrant or guarantee the accuracy, adequacy or completeness of this material, and expressly disclaim liability for mistakes, misleading or absent information.

To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied or statutory.

Whilst we promise to actively combat malicious activities, we do not warrant, guarantee or make any representations our website will be safe from such behaviour including but not limited to viruses, hackers or denial of service attacks. Furthermore, we do not warrant, guarantee or make any representations that our website will be fully accessible at all times and disclaim any loss or damages as a result of it being unavailable.

To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice. 

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors or omissions. We reserve the right to make changes and corrections in prices, products and specifications without notice. 

Images displayed on this website should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images. 

Methods Of Ordering

ONLINE

Ordering over the Internet enables customers to access real-time pricing and information of our entire product range, It also allows you to view order history, create regularly ordered product templates and many other features to save time and effort.

All online orders are treated as an express intention to purchase the nominated goods (Purchase Order) for the agreed online prices.

You accept that other than Freight on Board (FOB) all other freight charges will not be included with your online purchase order. See Terms and Conditions of Delivery below.

We reserve the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.

BY PHONE

Our customer service operators are ready to take orders and enquiries from:

9-5pm Australian Eastern Standard Time.
Monday to Friday

Telephone: In Australia: (02) 4225 7233 - International: +61 02 4225 7233

Email: orders@fergostackleworld.com.au

Address: 3D/145 King Street Warrawong NSW 2502

All phone or email orders are treated as an express intention to purchase the nominated goods (Purchase Order) for a previously quoted price.

Pricing

Unless otherwise specified, all prices on our website are quoted in Australian Dollars (AUD).

Listed prices are displayed Including GST or other taxes where applicable.

Order Process

Unless previously quoted, you accept that any extra freight charges will be added to your order.

Once payment has been accepted, your order will be processed within 24 hours and dispatched unless otherwise advised.

Customers will be notified via email or phone if delays in shipping occur.

Methods Of Payment

For online orders, the accepted payment methods include credit cards (Visa or MasterCard), PayPal, AfterPay and Zip.

Fergo’s Tackle world reserves the right to perform checks on orders paid using a credit card, and photo identification may be requested for large value orders.

For security reasons concerning both us and the cardholder, Fergo’s Tackle World recommends that large value orders are paid using either PayPal, AfterPay and Zip. Fergo's Tackle World reserves the right to refund credit card transactions so an alternate payment method can be used to complete the transaction for security purposes.

A payment is considered complete when the full amount has been paid and the funds have been cleared.

Fergo's Tackle World recommends using online payment methods for security reasons, however, we do accept credit card payments over the phone, with the same conditions as per above.

If goods payed via credit card either online or over the phone are made for an in-store pickup, identification will need to be checked before handing the goods over to ensure you the buyer receive the correct goods.

Shipping & Delivery

See our Shipping & Delivery page for detailed information.

Refunds, Returns & Warranties

See our Returns & Refunds page for detailed information.

Price Match Policy 

We at Fergo’s try our utmost to provide you with great deals and unbeatable prices, but it is hard to stay on top of it all the time, so if you happen to find a lower price on a stocked item from an Australian-based retailer, we’d be more than happy to match it! The matched price applies to the final competitor’s price*, inclusive of freight, taxes and other additional charges. *Does not include 'loss leaders’, ‘clearance’, 'liquidation' type sales or eBay sales.

Price matches can only be claimed in-store or over the phone, all our staff need is proof of the competitor's price and you’re laughing!

At the end of the day, it’s always good to keep the local businesses thriving rather than feed the massive companies. We pride ourselves on the fact that we’re a family owned and run business, and we show that through providing you with quality service and advice.

Security

Fergo's Tackle World utilises Shopify's secure SSL certificate which is the current industry standard for secure internet transactions. It secures any transactional information that could be used maliciously like credit card details so they cannot be seen, replicated or in any way acquired.

In addition to this, our website is based on Shopify servers i.e. Fergo's Tackle World do not own the server. This means that Shopify (a $6+ billion company who focus heavily on server safety, reliability and performance) to provide their own world-leading security measures to any business that decides to use them, which is far safer and more secure than having our own server. This means your data and personal information is kept safe and unreachable from potential malicious activity. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

Discount Codes & Offers

Discount codes and offers cannot be used in conjunction with one another. The best discount you can receive for your order will be the one that's selected, unless there's an automatic discount applied to your cart. If you would like to choose a different discount offer to the one that is automatically applied to your order, simply write which one you would prefer in the order notes, or contact us post purchase and we'll sort it out for you.

Discount codes supplied by us that are used with orders that contain oversized items will be taken into account when calculating the subsidised freight charge for the order.

We reserve the right to exclude certain products from particular discounts. Currently, our discount code for an initial sign-up to our store's newsletter excludes all Yeti items. Any Jackson lures within a lure pack are excluded from the 'Buy 4 Jackson Lures Get 1 Free Packet Of Soft Plastics' promo as they already come with a free product.

© Copyright 2023 Fergo's Tackle World Pty Ltd